Frequently Asked Questions
Everything you need to know about the Mutant experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that limited edition drops may have specific return restrictions.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our signature oversized fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Mutant is committed to ethical production. We use organic cotton and recycled polyester blends across our collections to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation with a tracking link. You can also track your status directly through your Mutant account dashboard.